TeamAs well as our core team, we partner with KM experts in different continents and with organisations with different subject matter expertise to expand our value propositions to our clients.
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A globally recognised knowledge management practitioner, keynote speaker, facilitator and author, Patrick was originally trained in Information and Library Science. He arrived in KM via a second career in training and development, and after three decades in Singapore now divides his time between Singapore and Ireland. He works with clients around the world in public, private and development sectors. Patrick's most recent book is Principles of Knowledge Auditing: Foundations for Knowledge Management Implementation published by the MIT Press in May 2023. He is the author of Organising Knowledge: Taxonomies, Knowledge and Organisation Effectiveness (Oxford: Chandos 2007), and co-author with Nick Milton of the award-winning The Knowledge Manager's Handbook 2nd ed. (London: Kogan Page 2019). Patrick is Visiting Professor in the KIM PhD programme at Bangkok University, former President of the International Society for Knowledge Organization Singapore Chapter and a member of the editorial advisory board of the Journal of Knowledge Management, Knowledge Management For Development Journal, and Journal of Entrepreneurship, Management and Innovation. Patrick has advised the Chartered Institute of Library and Information Professionals on their Knowledge Management Chartership programme, and is a member of the British Standards Institute Knowledge Management Standards Committee. |
Edgar Tan Managing partner Singapore / France |
Edgar is Managing Partner of Straits Knowledge and is Managing Director of our sister company Straits Knowledge Digital. He began his career in human resource development before moving to KM over a decade ago. He majored in Sociology and has a Master’s in Training and Performance Management. Edgar is past President of the Information and Knowledge Management Society and former Secretary of the International Society for Knowledge Organization Singapore Chapter. He is based in Paris and Singapore. |
Jules Ng Partner Singapore |
Wai Kong is Partner and Finance Manager, and manages our Singapore office. Wai Kong project manages our client projects, our publications and events, and helps to deliver our knowledge audit projects. He is a key figure in ensuring our knowledge audit process is accurate and effective. Wai Kong spent several years providing administrative support to the Information and Knowledge Management Society and has organised major KM conferences in Singapore and Malaysia. Wai Kong is former Treasurer of the International Society for Knowledge Organisation Singapore Chapter. |
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Paul is our Senior Associate Consultant based in the United Kingdom. Paul originally worked in banking and finance, and came to knowledge management while working in the City of London in the mid-1990s. He is the founder of knowledge et al, a UK-based KM consultancy and former Managing Partner of Sparknow LLP. He has worked across a variety of sectors in the Americas, Asia, Europe, and the Middle East, helping clients to identify and make use of the knowledge that resides inside their organizations. He recently completed a large project with a major industrial and engineering company in Iran, helping them to audit, assess and improve their KM practices, and develop and implement a KM strategy. Paul is an experienced practitioner, presenter, masterclass leader and lecturer; he chairs international KM conferences, is a visiting lecturer on knowledge and innovation management at the University of Brighton and has published numerous articles one of which was featured in Making Knowledge Management Work for Your Organization published by Ark Group in 2012. His most recent books are Navigating the Minefield: A Practical KM Companion co-authored with Patricia Eng and published in 2017, and The KM Cookbook, co-authored with Chris Collison and Patricia Eng, and published by Facet in 2019. |
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Victoria is our Senior Associate Consultant based in the United Kingdom, and she specialises in narrative approaches to change, foresight, transformation and knowledge management. Victoria founded Sparknow LLP in 1997 after a career in the City that included research and product development, learning and development, operational risk, knowledge management and cultural transformation. Sparknow’s founding purpose was to honour the human spirit in the workplace and work with leaders, and across whole organisations and networks, to create the conditions in which individuals thrive and connect, both with each other and with the purpose of the organisation. At the heart of every piece of work is the intention to create energy, equity and shared commitment in a way that breaks through the inertia, undercurrent of complex feelings - of which people are often not aware - and failure of shared imagination in which many transformation programmes get stuck. Victoria has designed, and collaborated with others in multidisciplinary expert networks over 20 years, to deliver transformation programmes, and operational research in a wide variety of private, public and not-for-profit settings, including development banks and agencies, cultural institutions, government departments, academic institutions, and commercial institutions. Her skills and experience include change management, design and use of participatory tools and techniques, design and facilitation of meetings and change programmes. |
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Ana is our Associate Consultant based in Portugal. She specialises in the use of enterprise social tools to enhance knowledge sharing, knowledge retention, collaboration and organisational learning. She is the founder of Knowman, a KM consultancy with projects in Portugal and Brazil for both public and private sector organisations. She is currently developing the KM strategy for a multinational private group. The work will also include designing a KM toolkit and making recommendations on the group's IT tools for KM. Ana is also responsible for a bi-annual study on KM in Portugal and Spain; she maintains the longest running website on KM in Portuguese-language - KMOL; and she organises Social Now, an international event on the use of enterprise social tools. Ana has edited and co-authored two books on KM and was co-responsible for the KM chapter on the Portuguese guide to ISO 9001:2015. She tweets as @ananeves and her full professional experience may be found on LinkedIn. |
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Arshad represents Straits Knowledge as an Associate Consultant and is currently based in the Middle East. He holds an M.Phil in Computation from the University of Manchester, where he specialised in using Ontological Analysis to develop a methodology for best practice knowledge bases. Arshad has over 15 years of KM experience in a variety of roles. Before focussing exclusively on knowledge management, Arshad spent time as a technology journalist and in higher education. As a KM specialist, his experience includes working in Global Professional Services, Financial Services and more recently the Oil and Gas industry. His passion is for pragmatic, people focused knowledge management approaches that can contribute to organisational goals. Arshad is also the founder of Intoto Knowledge. |
Elmi Bester Associate consultant South Africa |
Elmi represents Straits Knowledge as an Associate Consultant in Southern Africa. Elmi was the founding Convenor of the Southern Africa Knowledge Management Summit, and was previously the manager of the CSIR Knowledge Commons – a space and place for knowledge sharing and contactivity in a multi-disciplinary research organisation. Prior to this position, Elmi practiced as a project manager, content management specialist and business analysis consultant. She was involved in various process management, application development and content management projects in the financial, manufacturing and IT industries. She has held positions as a lecturer in the Department of Information Science, University of Pretoria and as Information Management consultant at the CSIR. She was part of the WebAfrica pioneer team, the predecessor of M-Web. |
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Jorge represents Straits Knowledge in Mexico as our Associate Consultant. He has over 30 years of experience in IT, and has been CIO in several multinational and national companies in Mexico. He also has over 20 years of academic experience as a professor teaching at undergraduate and graduate levels. Since 2012, he is an Associate Professor in Knowledge Management for the “Master in Enterprise IT Management" (MATIE). He is an accredited instructor for ITIL, RESILIA, Lean IT, DevOps, HDI, and simulations from Glumin, GamingWorks and ExperiencePoint. Jorge is the founder and CEO of Glumin Networks SC, a company focused on training and consulting in Knowledge Management and IT best practices, as well as on workshops aided with business simulations. Glumin brings together a group of collaborators with many years of experience in training and consulting, throughout Latin America. Glumin is a forerunner of DASA (DevOps Agile Skills Association), an organization that encourages the promotion and adoption of DevOps around the world. Jorge has been appointed as “DASA Ambassador” for Mexico and Latin America. Jorge also operates the franchise in Mexico of Knoco Ltd, world leader in Knowledge Management. He can be reached at [email protected] or [email protected]. |
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Anecdote
Anecdote specialises in helping organisations to tackle complex problems like learning, knowledge sharing and organisational change. They help to create the conditions for insight and empowerment.
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The Cynefin Company
The Cynefin Company, formerly Cognitive Edge (and before that, the Cynefin Centre), is an international network that focuses on the application of complexity science to management and organisational practice. Straits Knowledge is a licensed practitioner of Cynefin methods and tools.
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Common Knowledge Associates
Common Knowledge Associates, founded by Dr Nancy M. Dixon, is a consulting and research firm working with organisations to increase the effectiveness of their knowledge sharing initiatives. Their extensive experience within military, government and industry allows their to bring to client organisations a broad-based knowledge of what exemplary organisations are doing in this fast changing field.
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ShadowBox Training
ShadowBox Training uses cognitive task analysis techniques pioneered by Dr Gary Klein and associates. Organizational training often emphasizes standard operating procedures and best practices, but ShadowBox focuses on the cognitive skills that comprise the cognitive dimension. ShadowBox training focuses on improving cognitive skills such as sensemaking, decision-making, and problem detection, to empower new staff to make decisions like the experts.
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Knowledge Platform
Knowledge Platform is one of the most experienced developers of online learning content in Singapore. Patrick Lambe and Edgar Tan are both alumni of Knowledge Platform.
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Orgnet
This is Valdis Krebs' website. Valdis is an oft-quoted expert on network analysis and network weaving. His work has been covered in major media such as Business Week and Fast Company, and in dozens of books. We use the software that he develops, InFlow, to map social networks for our clients.
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PebbleRoad
PebbleRoad is a user experience design studio based in Singapore and specialises in building simple, usable and memorable solutions that maximise business value in these areas: websites, intranets and learning.
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Search Explained
Search Explained specialises in helping organisations optimise their information architecture and search strategies. Their Founder and Managing Consultant Agnes Molnar is a highly regarded search expert and has been a Microsoft Most Valuable Professional (MVP) every year since 2008.
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Step Two
Founded in 1996, Step Two Designs has grown to be one of Asia Pacific's best known consultancy firms giving vendor neutral advice in specifying, buying and designing intranets and content management systems; usability and information architecture; content management and KM.
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STRONIUM
STRONIUM is an extremely talented application development company based in Kuala Lumpur. We have worked with them on the development and support of our software application, Aithin, and we partner with Stronium on taxonomy consulting projects involving Synaptica implementations.
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Synaptica
Synaptica, a Squirro company, is one of the world's leading taxonomy and ontology management software companies. Synaptica software has been in continuous production since 1995, and has been recognised by KMWorld Magazine’s 100 Companies that Matter Award (2012 / 2014 / 2015). Straits Knowledge uses Synaptica in our taxonomy consulting projects, and our sister company Straits Knowledge Digital is Gold Partner and authorised reseller for Synaptica software.
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