Consultancy
Social Network Analysis
Our clients
- Association of Information and Image Management (USA)
- Bank Indonesia
- Bank Negara Malaysia
- British Council (global)
- CapitaLand
- Civil Aviation Authority of Singapore
- Competition and Consumer Commission of Singapore
- Defence Science & Technology Agency
- Department of Transport (Abu Dhabi)
- DesignSingapore Council
- Food and Agriculture Organisation (Italy)
- Health Promotion Board
- Housing & Development Board
- Inland Revenue Authority of Singapore
- Institute of Technical Education
- IE Singapore
- International Fund for Agricultural Development (Italy)
- Islamic Development Bank (Saudi Arabia)
- Jardine Group (Hong Kong)
- Keppel Land
- Maxis (Malaysia)
- Ministry of Law
- Ministry of Manpower
- Ministry of Trade and Industry
- Monetary Authority of Singapore
- National Library Board
- National Science Foundation (USA)
- PETRONAS
- Public Service Division
- Singapore Army
- Singapore Customs
- Singapore Exchange Regulation
- Singapore Sports Council
- The Revenue Commissioners, Ireland
- SUT Sakra Pte Ltd
- Workforce Development Agency
- Yokogawa Engineering Asia Pte Ltd
Social Network Analysis (SNA) is a method for understanding and visually mapping social relationships, flows and connections within organisations. It is important for understanding cultural barriers and enablers in knowledge and innovation projects. An SNA can reveal:
- overt and covert social networks
- gaps and opportunities in the social networks (who should be connected but aren’t)
- nodes in the network
- potential communities of practice
Once an organisation gets an objective view of its social networks, it can then devise ways of harnessing these networks, eg, connecting networks and nodes to increase knowledge flows. SNA can be used to complement a knowledge audit exercise, and is a useful input to a KM Strategy exercise.
Straits Knowledge is a licensed SNA practitioner using the pioneering software InFlow developed by Valdis Krebs in the USA.
