Straits Knowledge » Consultancy

Consultancy

Straits Knowledge’s KM Strategy consulting engagements will typically include the following high level key stages:

Learning – evidence gathering that will give a senior management team accurate insights into its knowledge culture, knowledge assets and collaboration activity (this gives a baseline to plan from, plus insight into possible constraints and opportunities)
Alignment – business goals and imperatives analysed through a “knowledge lens” and a knowledge strategy developed to support the business strategy, together with performance metrics.
Self-assessment – existing capabilities in terms of knowledge assets, knowledge exploitation, and knowledge infrastructure (soft as well as technical) are assessed against business needs, and major gaps identified.
Prioritisation and Focus – possible improvement initiatives are identified and prioritised in terms of business value delivered against the resource required; they are usually identified in two dimensions (a) knowledge infrastructure and (b) knowledge initiatives.

Activation – key implementation stakeholders identified, and a communications plan developed to enrol their support.