Culture Analysis

Our clients

  • Association of Information and Image Management (USA)
  • Bank Indonesia
  • Bank Negara Malaysia
  • British Council (global)
  • CapitaLand
  • Civil Aviation Authority of Singapore
  • Competition and Consumer Commission of Singapore
  • Defence Science & Technology Agency
  • Department of Transport (Abu Dhabi)
  • DesignSingapore Council
  • Food and Agriculture Organisation (Italy)
  • Health Promotion Board
  • Housing & Development Board
  • Inland Revenue Authority of Singapore
  • Institute of Technical Education
  • IE Singapore
  • International Fund for Agricultural Development (Italy)
  • Islamic Development Bank (Saudi Arabia)
  • Jardine Group (Hong Kong)
  • Keppel Land
  • Maxis (Malaysia)
  • Ministry of Law
  • Ministry of Manpower
  • Ministry of Trade and Industry
  • Monetary Authority of Singapore
  • National Library Board
  • National Science Foundation (USA)
  • Public Service Division
  • Singapore Army
  • Singapore Customs
  • Singapore Exchange Regulation
  • Singapore Sports Council
  • The Revenue Commissioners, Ireland
  • SUT Sakra Pte Ltd
  • Workforce Development Agency
  • Yokogawa Engineering Asia Pte Ltd

Before an organisation introduces any intervention to improve its knowledge sharing culture, it must first understand what this culture is. While some may feel that it’s easy to describe “how we do things around here”, in practice it’s a bit like asking fish to describe water. We become so much a part of the culture that it’s difficult for us to separate ourselves from it and examine it objectively.

To help “fish describe water”, Straits Knowledge uses a technique known as anecdote circles to elicit stories around experiences of sharing knowledge. Why stories? Because through stories we’re better able to convey deep, meaningful messages without obscuring them with our own understanding of what the culture really is. Stories help to transfer the context in which a culture operates.

Straits Knowledge consultants Patrick Lambe and Edgar Tan are both trained in the Cynefin method of conducting anecdote circles.