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iKMS Social Networks Seminar 15 August 2006

Thanks to all of you for your participation in this seminar. This page will be the location for seminar materials, references and further questions and contributions.

18 August update: NEW: Full Photo Gallery included!.



1. Patrick Lambe: Key themes in leveraging social networks for KM
2. Goh Soon Hoe: Building learning and sharing communities at National Junior College
3. Narita Seah: Designing physical environments for social networking – reviewing which slides can be shared
4. Patrick Lambe: Introduction to Social Network Analysis
5. Maish Nichani: Introduction to social software
6. Kan Siew Ning: World Cafe



Knowledge profiling questionaire and exercise to apply SNA to potential communities of practice
Summary of Participant Feedback
Participant email contact list

“Future Archaeology” from http://www.ahajokes.com/crt029.html courtesy of Siew Ning


KEY BOOKS TO READ - one for each topic

(some of the presentation slide sets above give additional links and readings)

DUNBAR NUMBER – Grooming, Gossip, and the Evolution of Language by Robin Dunbar
KNOWLEDGE SHARING – Common Knowledge: How Companies Thrive by Sharing What They Know by Nancy M. Dixon
OFFICE DESIGN – Offices at Work: Uncommon Workspace Strategies that Add Value and Improve Performance by Franklin Becker, Tom Kelley
SOCIAL NETWORK ANALYSIS – The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations by Robert L. Cross, Andrew Parker
KNOWLEDGE PROFILES – The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell
THE LONG TAIL – The Long Tail: Why the Future of Business Is Selling Less of More by Chris Anderson
The World Cafe: Shaping Our Futures Through Conversations That Matter by Juanita Brown, David Isaacs, World Cafe Community, Margaret J. Wheatley


WORLD CAFE POSTERS- transcriptions coming soon!


PHOTO GALLERY- sneak previews here… visit the full Gallery!



Unfortunately our microphone failed, so while the video looks good, the sound is mainly inaudible. We might put together a short clip of scenes from the day, and if we do, we’ll post it here.



A few of you posted questions on index cards, which we’ll place here and attempt to answer. Feel free to add new comments, contributions, ask questions. Just because you are a participant does not mean you can only ask questions, you can also answer other people’s questions if you have an answer!


2 Contributions

These are the questions arising from the workshop:

Q1. Based on the implementation of SNA in organisations so far, what are some of the examples of interventions that these organisations have pursued beyond understanding their archetypes?

Q2. What are some practical examples in encouraging sharing mindsets within non-educational organisations?

Q3. How can social networks be leveraged to improve performance indicators in organisations?

Q4. Can social networks be linked to branding exercise in organisations? How?

Q5. What is the relationship between KM and branding?

Posted on August 17, 2006 at 06:22 PM | Contribution permalink


One of the participants asked this question: “I am dying to try out social network analysis using the software, but I don’t have the budget. You mentioned some free softwares on this… mind sharing how to get those?

This is my reply:
There’s a good description of practical issues in approaching software analysis of social networks, with some links to freeware and shareware versions - note their cautions - http://www.byeday.net/sna/software.html

Posted on August 18, 2006 at 06:12 PM | Contribution permalink

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