Consultancy

Social Network Analysis

Our clients

  • Association of Information and Image Management (USA)
  • Bank Indonesia
  • Bank Negara Malaysia
  • British Council (global)
  • CapitaLand
  • Civil Aviation Authority of Singapore
  • Competition Commission of Singapore
  • Defence Science & Technology Agency
  • Department of Transport (Abu Dhabi)
  • Food and Agriculture Organisation (Italy)
  • Health Promotion Board
  • Housing & Development Board
  • Inland Revenue Authority of Singapore
  • Institute of Technical Education
  • IE Singapore
  • International Fund for Agricultural Development (Italy)
  • Islamic Development Bank (Saudi Arabia)
  • Jardine Group (Hong Kong)
  • Keppel Land
  • Maxis (Malaysia)
  • Ministry of Law
  • Ministry of Manpower
  • Ministry of Trade and Industry
  • National Library Board
  • National Science Foundation (USA)
  • PETRONAS
  • Public Service Division
  • Singapore Army
  • Singapore Customs
  • Singapore Sports Council
  • SUT Sakra Pte Ltd
  • Workforce Development Agency
  • Yokogawa Engineering Asia Pte Ltd

Social Network Analysis (SNA) is a method for understanding and visually mapping social relationships, flows and connections within organisations. It is important for understanding cultural barriers and enablers in knowledge and innovation projects. An SNA can reveal:

Once an organisation gets an objective view of its social networks, it can then devise ways of harnessing these networks, eg, connecting networks and nodes to increase knowledge flows. SNA can be used to complement a knowledge audit exercise, and is a useful input to a KM Strategy exercise.

Straits Knowledge is a licensed SNA practitioner using the pioneering software InFlow developed by Valdis Krebs in the USA.