Consultancy
KM Strategy
Our clients
- Bank Negara Malaysia
- British Council
- Civil Aviation Authority of Singapore
- Defence Science & Technology Agency
- Housing & Development Board
- Inland Revenue Authority of Singapore
- Institute of Technical Education
- Jardine Group (Hong Kong)
- Maxis (Malaysia)
- Ministry of Law
- Ministry of Manpower
- National Library Board
- Public Service Division
- Singapore Customs
- Singapore Sports Council
- SUT Sakra Pte Ltd
- Yokogawa Engineering Asia Pte Ltd
Straits Knowledge’s KM Strategy consulting engagements will typically include the following high level key stages:
- Learning – evidence gathering that will give a senior management team accurate insights into its knowledge culture, knowledge assets and collaboration activity (this gives a baseline to plan from, plus insight into possible constraints and opportunities)
- Alignment – business goals and imperatives analysed through a “knowledge lens” and a knowledge strategy developed to support the business strategy, together with performance metrics.
- Self-assessment – existing capabilities in terms of knowledge assets, knowledge exploitation, and knowledge infrastructure (soft as well as technical) are assessed against business needs, and major gaps identified.
- Prioritisation and Focus – possible improvement initiatives are identified and prioritised in terms of business value delivered against the resource required; they are usually identified in two dimensions (a) knowledge infrastructure and (b) knowledge initiatives.
- Activation – key implementation stakeholders identified, and a communications plan developed to enrol their support.