About

Patrick Lambe

A globally recognised knowledge management practitioner, Patrick was originally trained in Information and Library Science. He arrived in KM via a second career in training and development, and has been based in Singapore for 26 years. Patrick is the author of Organising Knowledge: Taxonomies, Knowledge and Organisation Effectiveness (Oxford: Chandos 2007), co-author with Nick Milton of The Knowledge Manager's Handbook (London: Kogan Page 2016), Visiting Professor in the KIM PhD programme at Bangkok University, President of the International Society for Knowledge Organization Singapore Chapter and a member of the editorial advisory board of the Journal of Knowledge Management, Knowledge Management For Development Journal, and Journal of Entrepreneurship, Management and Innovation. His 2011 paper on the history of knowledge management "The Unacknowledged Parentage of Knowledge Management" won a Highly Commended Award in the Emerald Literati Network Awards for Excellence 2012.

Edgar Tan

Edgar is Managing Partner of Straits Knowledge and is Managing Director of our sister company Straits Knowledge Digital. He began his career in human resource development before moving to KM over a decade ago. He majored in Sociology and has a Master’s in Training and Performance Management. Edgar is past President of the Information and Knowledge Management Society. He is based in Paris and Singapore.

Ng Wai Kong

Wai Kong is our Head of Projects, and manages our Singapore office. Wai Kong project manages our client projects, manages our publications and events, and helps to deliver our knowledge audit projects. He is a key figure in ensuring our knowledge audit process is accurate and effective. Wai Kong spent several years providing administrative support to the Information and Knowledge Management Society and has helped organise the annual KM Singapore conference for iKMS. Wai Kong is currently Secretary of the International Society for Knowledge Organisation Singapore Chapter.

Ari Isnan

Ari is our Director of Partnerships, and he runs our Kuala Lumpur office. He is responsible for building our alliances with consulting partners and for working with our clients on projects that involve software implementations. He was educated in the UK and is based in Kuala Lumpur. Ari's background is in marketing, branding and partnerships for a major software company.

Lim Kwang Kok

KK is an Associate Consultant with Straits Knowledge. He has a wealth of experience as a consultant delivering on KM projects while with the Dow Jones Consulting Group as well as with Ernst & Young (Business Advisory Services). He has also direct implementation experience while helming Directorship positons with two Singapore government agencies before starting up Milkk Consulting in late 2014. His expertise is in taxonomy development, organization learning and organisation development. He co-authored and early book linking KM with organisational learning, Learning through Knowledge Management (Butterworth Heinemann, 2002). KK has also contributed to the Singapore KM community by being the past Vice President of the Information and Knowledge Management Society. KK is currently Treasurer of the International Society for Knowledge Organisation Singapore Chapter.

Doreen Tan

Doreen Tan is an Associate Consultant with Straits Knowledge and divides her time between Singapore and China. She is an award-winning KM practitioner with 13 years of implementation experience in both private and public organizations. She worked her way up from Associate to Senior Manager and later took on the role of Head (Knowledge Management) in two public sector organisations in Singapore. Her key abilities include setting up greenfield business units, strategy development and governance, organisational change facilitation, stakeholder engagement, programme management and implementation. In 2011, she was awarded a Silver Knowledge Management Excellence Award (culture category) by the Information and Knowledge Management Society for her work with setting up the knowledge management system and processes for the inaugural Youth Olympic Games held in Singapore. Since then, she has presented at several international forums and contributed case studies to local as well as international publications. A believer in lifelong learning, she completed a Master’s degree in Managing People, Knowledge and Change at the University of Lund, Sweden in 2016.

Patrick Burkhalter

Patrick is our Associate Consultant based in Switzerland. He has worked in knowledge management roles for over nine years across several organisations – including Ernst and Young and PwC. He remains a passionate advocate of what meaningful knowledge-sharing can bring to individuals, teams and organisations. Patrick started his working life in intergovernmental institutions following his BA studies in the UK. He has since lived and worked across Europe, Asia-Pacific, North America and, more recently, the Middle East. He transitioned into the world of knowledge management with the assistance of an MBA and a Master of Information and Knowledge Management, both undertaken while in Australia.

Paul Corney

Paul is our Senior Associate Consultant based in the United Kingdom. Paul originally worked in banking and finance, and came to knowledge management while working in the City of London in the mid-1990s. He is the founder of knowledge et al, a UK-based KM consultancy and former Managing Partner of Sparknow LLP. He has worked across a variety of sectors in the Americas, Asia, Europe, and the Middle East, helping clients to identify and make use of the knowledge that resides inside their organizations. He recently completed a large project with a major industrial and engineering company in Iran, helping them to audit, assess and improve their KM practices, and develop and implement a KM strategy. Paul is an experienced practitioner, presenter, masterclass leader and lecturer; he chairs international KM conferences, is a visiting lecturer on knowledge and innovation management at the University of Brighton and has published numerous articles one of which was featured in Making Knowledge Management Work for Your Organization published by Ark Group in 2012. His latest book, co-authored with Patricia Eng, is Navigating the Minefield: A Practical KM Companion published in May 2017 by the American Society for Quality. Paul is a member of the British Standards Institute KM Standards committee working on the ISO KM Standard.

Victoria Ward

Victoria is our Senior Associate Consultant based in the United Kingdom, and she specialises in narrative approaches to change, foresight, transformation and knowledge management. Victoria founded Sparknow LLP in 1997 after a career in the City that included research and product development, learning and development, operational risk, knowledge management and cultural transformation. Sparknow’s founding purpose was to honour the human spirit in the workplace and work with leaders, and across whole organisations and networks, to create the conditions in which individuals thrive and connect, both with each other and with the purpose of the organisation. At the heart of every piece of work is the intention to create energy, equity and shared commitment in a way that breaks through the inertia, undercurrent of complex feelings - of which people are often not aware - and failure of shared imagination in which many transformation programmes get stuck. Victoria has designed, and collaborated with others in multidisciplinary expert networks over 20 years, to deliver transformation programmes, and operational research in a wide variety of private, public and not-for-profit settings, including development banks and agencies, cultural institutions, government departments, academic institutions, and commercial institutions. Her skills and experience include change management, design and use of participatory tools and techniques, design and facilitation of meetings and change programmes.